What kind of wax do you use in your candles?
       Soy wax, from soybeans grown in the Midwestern United States, is used in all our candles, since it is a renewable resource, is biodegradable, and provides a longer, cleaner burn than traditional paraffin waxes, which are derived from petroleum.  No dyes are used in our candles, and our wicks are metal-free.

Do you use fragrance oils or essential oils in your products?
       A little of both, actually.  Please note that the use of the word "essences" in our descriptions is as a synonym for "fragrance," rather than a claim that essential oils were used exclusively in the creation of the product.  While most of the oils used to make our products contain essential oils, not all do.  Rest assured that we've gone to great lengths to ensure each fragrance smells as close to nature as possible.

How do I get the maximum burn time out of my candle?
       Always follow the label directions on the bottom of the candle, and once the candle is lit, make sure the wax has melted all the way across the container before extinguishing the flame.  This allows the wax to melt more evenly, increasing burn time. 

How do I get the most fragrance throw out of my reed diffuser?
       Positioning the diffuser at the most effective point in the airflow of a room is important, as is using the correct amount of fragrance oil and number of reeds, according to room size.  And yes, the reeds will probably need to be flipped after a time.  Complete instructions and suggestions come with each diffuser package.

What's the best way to clean my wax melt warmer?
       Once the remaining wax has cooled and hardened, it should be fairly easy to pop it out of the warmer tray.  If you have trouble with that, try putting the tray in the freezer for an hour or so.  We also have some luck with cutting the wax in half with a table knife, then popping it out.  Any remaining wax can be cleaned up with hot water and a little dish soap.  Let the tray cool completely before putting it back on the warmer.

Why don't you use dyes in your candles?
        In the course of our research and product development, it became apparent that most of the usual dyes for soy wax produced unfavorable changes in the way the wax evaporated, shortening the life of the candle substantially.  We could use more expensive dyes, but that would necessitate a rise in prices.   Our customers expressed no preference for colored container candles, so we decided to get rid of the dyes.

How do I clean out my containers for reuse or recycling?
       One of the great things about soy wax is that it's really easy to clean up.  Once any remaining wax has been removed from a candle container, gently heat the bottom (we recommend a candle warmer) so that the adhesive holding the wick tab in place can be pulled out easily.  Then we clean the containers with regular dish soap and hot water.  Reed diffuser bottles and all the containers for our bath and body products can be cleaned with dish soap and hot water, too.
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